CityLights Help Back to the app
Help centre

My details

Your traveller details, password, and downloading or deleting your data.

What this page is for

Keep your details up to date so booking is faster, change your password, and look after your data.

How to look after your data

  1. Change your details and select Save.
  2. Select Download my data for a file with everything we hold about your account and trips.
  3. To delete your account, tick Yes, delete my account and select Delete my account.

FAQs

What happens when I delete my account? Your account is closed and your details are removed from past stays. Upcoming stays still go ahead. Amounts and booking references are kept for our accounts.

Can I stop marketing emails? Untick the marketing box and select Save.