What this page is for
Every partner of your marketplace, by status. New applications from the List your property page on your booking website arrive here.
Who can use it
See marketplace partners (by default Admin, Finance and Sales). Approving needs Approve partners and check their documents; suspending needs Suspend and offboard partners.
How to
- Use the status buttons to see Applied, Checking documents, Active, Suspended or Offboarded partners.
- Search by name or email, then open a partner to accept, check documents, activate or suspend them.
- Select Application page to see the public form partners fill in.
Fields and columns
| Field | Meaning |
|---|---|
| Partner | The name guests see, and the partner's email. |
| Type | Individual host, company or hotel. |
| Status | Where the partner is: applied, checking documents, active, suspended or offboarded. |
| Money | We collect: guests pay you and you pay the partner. Partner collects: guests pay the partner, who pays your commission. |
| Since | When they applied. |
Statuses and automation
Applied, then Checking documents once you accept and invite them, then Active once the agreement is accepted and a document is checked. Suspending takes their listings offline; reactivating puts them back. Offboarding archives listings for good and keeps the money records. You are notified of each new application.
Settings that change this page
Module settings: Partner agreement version, Partner agreement address, Approve changes to published listings and Tax on commission invoices (%).
FAQs
Can someone apply twice? No, while an application or partnership with the same email is open.
Troubleshooting
| Problem | What to do |
|---|---|
| No applications arrive | Turn the booking website on and link to /stays/partners/apply from it. |