CityLights Help Back to the app
Help centre

Account and team

For partners: accept the agreement, upload documents, add payout details and invite your team.

What this page is for

Set up and manage your partner account.

Who can use it

Everyone in a partner's team can see the team. Only admins accept the agreement, upload documents, change payout details and invite or remove people.

How to

  1. Read the partner agreement, tick the box and select Accept.
  2. Upload an identity document, and for a company its registration, then any licence your area requires.
  3. Fill in your payout and tax details and select Save.
  4. Invite colleagues by email as Admin or Staff.

Fields and columns

Field Meaning
Partner agreement The version you accepted and when. A new version must be accepted again.
Documents Waiting to be checked, or Checked. Only the marketplace team can open them.
Account number or IBAN Never shown in full again; leave it empty to keep the saved one.
Your team Admin: everything. Staff: listings and reservations.

Statuses and automation

Your account becomes active once the agreement is accepted and the marketplace team has checked a document.

Settings that change this page

The marketplace's agreement version and address.

FAQs

Can I remove myself? No; another admin can.

Troubleshooting

Problem What to do
The upload is refused Use a PDF or photo up to 10 MB.

Related pages