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Statement of account

Every invoice, credit note and payment for one customer, with the running balance.

What this page is for

A statement for one customer in one currency: what was charged, paid and credited, in date order.

Who can use it

See money owed and statements.

How to send a statement

Select Print and print it or save it as PDF, then send it to the customer.

Fields and columns

Column Meaning
Date Issue date or payment date.
Document Invoice, credit note or payment.
Charged Invoice amounts.
Paid or credited Payments and credit notes.
Balance What the customer owes after each line.

Statuses and automation

Only issued documents appear. Payments appear as they were counted against invoices.

Settings that change this page

None.

FAQs

Why is a customer split in two? Statements group by customer type and the exact name on the invoices.

Troubleshooting

Problem What to do
A payment is missing It may not be verified yet, or not linked to an invoice.

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