What this page is for
A statement for one customer in one currency: what was charged, paid and credited, in date order.
Who can use it
See money owed and statements.
How to send a statement
Select Print and print it or save it as PDF, then send it to the customer.
Fields and columns
| Column | Meaning |
|---|---|
| Date | Issue date or payment date. |
| Document | Invoice, credit note or payment. |
| Charged | Invoice amounts. |
| Paid or credited | Payments and credit notes. |
| Balance | What the customer owes after each line. |
Statuses and automation
Only issued documents appear. Payments appear as they were counted against invoices.
Settings that change this page
None.
FAQs
Why is a customer split in two? Statements group by customer type and the exact name on the invoices.
Troubleshooting
| Problem | What to do |
|---|---|
| A payment is missing | It may not be verified yet, or not linked to an invoice. |