What this page is for
A listing is what a guest books on your booking website. It sells either one unit (a single unit listing) or several identical units (a room type, where the guest gets whichever unit is free). This page lists them all with their price, how complete they are and whether guests can book them.
Who can use it
- View listings opens this page (by default Admin and Manager).
- Add listings is needed for the Add listing button.
- The module is part of the Booking website package.
How to add a listing
- Select Add listing.
- Enter a title, choose the type and tick the units it sells.
- Enter the nightly price and the stay rules, then select Save.
- Add photos, then select Publish on the listing page.
How to find a listing
Use the Status filter. By default every listing except archived ones is shown. Select a title to open it.
Fields and columns
| Column | Meaning |
|---|---|
| Title | The name guests see, with the web address underneath. |
| Type | Single unit or Room type. |
| Units | The units this listing sells. A unit can belong to one listing only. |
| Nightly price | The base price before seasonal prices, weekend prices and calendar changes. |
| Complete | How much of the listing is filled in: photos, description, amenities, price, cancellation policy and units. |
| Status | Draft, Waiting for review, Published, Suspended or Archived. |
Statuses and automation
- Draft: being prepared; guests can't see it.
- Published: guests can find and book it.
- Suspended: taken down by the platform owner.
- Archived: kept for history; guests can't see it.
Taking a listing offline or archiving it never cancels reservations already made.
Settings that change this page
None. Booking website settings (Settings, Booking website) change how listings are sold, such as the hold time and weekend nights.
FAQs
Why can't I tick a unit? It already belongs to another listing. Remove it there first.
Do bookings from other channels block the listing? Yes. Any booking on a unit, from any channel, blocks those nights here straight away.
Troubleshooting
| Problem | What to do |
|---|---|
| A listing doesn't appear | Change the Status filter to include archived listings. |
| The completeness bar stays low | Open the listing; the side panel lists what is missing. |