What this page is for
These settings describe your organisation and set the defaults the whole system uses: how dates and times are shown, which currency reports are totalled in, and how long certain data is kept.
Who can use it
People with Change organisation settings permission (by default Admin) and the account owner.
How to change settings
- Change the fields you need.
- Select Save at the bottom of the page. All sections are saved together.
Fields and columns
Company
| Field | Meaning | Rules |
|---|---|---|
| Organisation name | Name shown to your staff | Required, up to 120 characters. |
| Legal name | Registered company name, used on documents | Optional. |
| Tax or VAT number | Shown on invoices and receipts when those modules are on | Optional. |
| Country code | Two letters, such as GB, BD or AE | Optional. Used for regional defaults. |
Time, money and language
| Field | Meaning | Rules |
|---|---|---|
| Timezone | Decides what "today" means, when reminders go out, and month boundaries | Required. All times are stored in UTC and shown in this timezone. |
| Base currency | The system currency. Every total, report, dashboard figure, balance and owner statement is shown in it. Amounts recorded in another currency (for example a USD booking from a channel) keep that currency on their own record and are converted at the exchange rate of their month when added up | Required. Change it only before you record money. |
| Track who holds money from | The day money custody tracking starts. Cash in hand, Money holders, Collected, the Final monthly report and transfer balances ignore payments, expenses, bank entries and transfers dated before it, and those pages say "Counting from ...". Revenue, P&L and owner figures always count everything | Optional date. Leave empty to count every record. |
| Default language code | Language for new users and guest pages | Required, for example en. |
| Date format | How dates are written everywhere | Required. The list shows today's date in each format. |
| Week starts on | First day of the week in calendars and weekly reports | Required. |
| Financial year starts in | First month of your financial year, for year-to-date reports | Required. |
Security and data
| Field | Meaning | Rules |
|---|---|---|
| Invitation links expire after (days) | How long invitation links work | 1 to 30 days. Default 7. |
| Keep change history for (days) | Older history is deleted every night | 30 to 3650 days. Default 730 (2 years). |
Statuses and automation
- Every setting change is recorded in the Change history with the old and new value.
- Old change history is removed every night according to Keep change history for (days).
Settings that change this page
This is the settings page itself. Each module you switch on later adds its own settings.
FAQs
What happens if I change the timezone? Existing records keep their exact time. They are simply shown in the new timezone from now on.
Why does Cash in hand start at zero in the month I set? Nothing before Track who holds money from is carried forward. Use it when you only started recording who collected, held or handed over money part-way through (for example after importing older bookings).
Why are there no separate totals per currency? Totals never mix or split currencies: everything is added up in the base currency. Only the Rates calendar and the Pricing advisor show prices in a second currency, next to the base currency.
Can I change the base currency later? Technically yes, but amounts already recorded are not converted. Decide on it before you start recording money.
Troubleshooting
| Problem | What to do |
|---|---|
| "The selected timezone is invalid." | Choose a timezone from the list. |
| The country code is rejected | Use exactly two letters. |
| Times look one or more hours off | Check the timezone setting. |
| A total says some amounts have no exchange rate | Add the missing month's rate under Exchange rates. Amounts without a rate are left out of totals, never added in their own currency. |
| Cash in hand looks too low | Check Track who holds money from: records before it are ignored. |